Home AI Multi Threads/Channels Voice to Text Real time Convertor
AI Multi Threads/Channels Voice to Text Real time Convertor
Layer Tools/Services AI & Speech Azure Cognitive Services – Speech-to-Text API, Custom Speech Model Concurrency Azure Kubernetes Service (AKS) for scalable audio thread processing Data Flow Azure Event Hubs (for real-time stream ingestion), Azure Functions Storage Azure Blob Storage, Azure Cosmos DB (for session and transcript storage) Processing Azure Batch or Azure Container Apps for parallel stream handling Security Azure Key Vault, Entra ID (formerly Azure AD), Role-Based Access Control (RBAC)
Multi-Channel Audio Support: Supports 2–100+ parallel audio threads, including customer-agent call streams or multi-party conferences. ✅ Real-Time Transcription: Azure Speech-to-Text streams transcriptions live with minimal latency, including punctuation and speaker differentiation. ✅ Language Adaptation: Uses Custom Speech models trained on industry-specific vocabulary for enhanced accuracy. ✅ Scalable Architecture: Built on AKS and Event Hubs for elastic scaling and reliability in enterprise use. ✅ Text Analysis Ready: Transcripts are stored and indexed in Cosmos DB or Search for downstream analytics (e.g., sentiment, keyword extraction). ✅ Power BI Dashboards: Real-time visibility into active channels, speech confidence scores, and user interaction summaries.